Terms of Service
Last Updated: January 2024
1. Acceptance of Terms
By accessing or using DeepMath's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our platform.
2. Description of Service
DeepMath provides an AI-powered mathematics education platform designed for K-12 students. Our services include:
- Adaptive learning algorithms and personalized curriculum
- AI-powered tutoring and feedback systems
- Progress tracking and analytics
- Educational content and assessments
AI Services and Accuracy Disclaimer
IMPORTANT: Our platform utilizes artificial intelligence and third-party Large Language Model (LLM) services. Please be aware of the following:
- Potential for Errors: AI-generated content, explanations, and solutions may contain inaccuracies, errors, or misleading information.
- Not a Substitute for Human Instruction: AI tutoring should supplement, not replace, qualified human instruction and supervision.
- Verification Required: We strongly recommend that parents, guardians, or qualified educators review and verify AI-generated content before relying on it for educational purposes.
- Third-Party Dependencies: Our AI services depend on third-party providers (such as OpenAI, Anthropic, or Google) whose services may experience outages, limitations, or changes.
- Continuous Improvement: While we continuously work to improve accuracy, AI technology is evolving and may produce unexpected results.
3. User Accounts and Eligibility
3.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
3.2 Age Requirements
- Users under 13 require parental consent and supervision
- Users 13-17 require parental awareness and may require consent
- Parents/guardians are responsible for monitoring their child's use of the platform
4. Acceptable Use Policy
You agree not to:
- Use the platform for any unlawful or prohibited purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the platform's functionality
- Share inappropriate, offensive, or harmful content
- Circumvent or attempt to circumvent any security measures
- Use automated tools to access the platform without permission
5. Educational Content and Intellectual Property
5.1 Our Content
- All educational content, software, and materials are owned by DeepMath or our licensors
- You may use our content solely for personal, educational purposes
- You may not reproduce, distribute, or create derivative works without permission
5.2 User-Generated Content
- You retain ownership of content you create on our platform
- You grant us a license to use your content for educational and platform improvement purposes
- You represent that your content does not infringe on others' rights
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information, including:
- Educational data and progress tracking
- AI interaction logs and processing
- Third-party service data sharing
- Children's privacy protections
7. Payment Terms and Subscriptions
7.1 Subscription Plans
- Subscription fees are billed in advance on a monthly or annual basis
- All plans include a 14-day free trial period
- Prices are subject to change with 30 days' notice
7.2 Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellations take effect at the end of the current billing period
- Refunds are provided in accordance with our refund policy
- Free trial cancellations result in immediate loss of access
Limitation of Liability for AI Services
IMPORTANT LIMITATION: Given the nature of AI technology and potential for errors:
- Educational Outcomes: We do not guarantee specific educational outcomes or improvements
- AI Accuracy: We are not liable for errors, inaccuracies, or misleading information provided by AI systems
- Third-Party Services: We are not responsible for failures or limitations of third-party AI services
- Supervision Required: Parents and educators must exercise appropriate supervision and judgment
8. Disclaimers
8.1 Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Third-party service dependencies
- Technical issues or system failures
- Force majeure events
8.2 Educational Disclaimers
- AI tutoring is supplemental to, not a replacement for, qualified human instruction
- Individual learning outcomes may vary
- Platform effectiveness depends on consistent use and engagement
- We recommend regular consultation with qualified educators
9. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount paid for our services
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for third-party content or services
- Some jurisdictions do not allow certain limitations, so these may not apply to you
10. Indemnification
You agree to indemnify and hold harmless DeepMath from any claims, damages, or expenses arising from:
- Your use of the platform
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit or share on the platform
11. Termination
11.1 Termination by You
- You may terminate your account at any time
- Termination does not entitle you to a refund for unused subscription time
- You may request deletion of your data upon termination
11.2 Termination by Us
We may terminate or suspend your account if:
- You violate these Terms
- You fail to pay subscription fees
- We reasonably believe termination is necessary to protect our rights or others' safety
12. Changes to Terms
We may modify these Terms periodically. We will notify you of significant changes through:
- Email notification to your registered address
- Platform notifications upon login
- Updates to this page with revised date
Continued use of the platform after changes constitutes acceptance of the new Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through:
- Good faith negotiation
- Binding arbitration if negotiation fails
- Courts of [Your Jurisdiction] for matters not subject to arbitration
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.